SAP Customer Relationship Management

SAP CRM module helps you manage the customer relationship and engage with your customers anywhere, anytime. Through this module, you get the complete customer information and manage and increase sales. The customer information can be derived from interaction history to the behaviour on social media and intuitive tools. With different measures to know about your customers, you can continually improve your sales, marketing and service processes and delight your customers
  • SAP End-users
  • SAP SD consultants
  • IT/Business analysts
  • Project team members
  • Aspiring SAP CRM Consultants
  • A general understanding of sales and customer relationship terms
  • Knowledge of Sales Processes
  • SAP CRM Basic Functions and Master Dat
  • SAP CRM Basic Functions and Master Data
  • SAP CRM Service Course Contents
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